Privacy Policy

At Hiczone, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

a. Personal Information:

• Name, email address, phone number, billing and shipping address
• Payment information (processed securely through third-party gateways)

b. Location Data:

We may collect your location (via GPS, Wi-Fi, or network) to show nearby stores, improve delivery times, and prevent fraud. You can manage location access through your device settings.

c. Usage Data:

Device type, OS, browser type, IP address, and activity logs to enhance platform performance.

d. Cookies:

Used to store preferences, analyze traffic, and provide personalized recommendations.

2. How We Use Your Information

• Process and deliver your orders
• Provide customer support
• Manage vendor listings and marketplace operations
• Personalize your shopping experience
• Improve app functionality, security, and performance
• Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information. Limited data is shared only with:

• Vendors — for order fulfillment
• Service Providers — payment gateways, logistics partners, analytics tools
• Legal Authorities — when required by law

4. Data Security

We use industry-standard encryption to protect your data. No online system is fully secure; users share information at their own risk.

5. Your Rights

• Access, update, or delete your data
• Withdraw consent for data collection
• Request data portability or limitation of use

Contact: privacy@hiczone.com

6. Data Retention

We retain data only as long as necessary to fulfill the stated purposes or as required by law.

7. Children's Privacy

Our platform is not intended for users under 18. We do not knowingly collect data from minors.

8. Changes to This Policy

Updates will be reflected with a new "Effective Date" on this page.

9. Contact Us

info@hiczone.com